Materials & Quality
What is full-grain leather?
Full-grain leather is the top layer of the hide, left uncorrected and unsanded. It's the strongest, most durable grade of leather, and it develops a rich patina with age and use — unlike corrected or bonded leather, which is designed to look the same forever and doesn't hold up nearly as well.
Will my leather goods change over time?
Yes — and that's a feature, not a flaw. Full-grain leather darkens and softens with use, developing a patina that's unique to how you use it. Small marks and variation in the grain are part of the material, not a defect.
Shipping
Do you offer free shipping?
Yes. Shipping is complimentary on every order, worldwide.
How long will my order take to arrive?
Orders are processed within 1–2 business days. Delivery typically takes 5–10 business days domestically and 10–20 business days internationally. See our Shipping Policy for full details.
Do you ship internationally?
Yes, worldwide. International orders may be subject to customs fees or import duties charged by your country, which aren't included in the order total.
Returns & Refunds
What's your return policy?
Free returns within 30 days of delivery, as long as the item is unused and in its original condition. See our Refund Policy for full details.
How do I start a return?
Reach out through our Contact page and we'll walk you through it.
Care
How do I take care of my leather goods?
Wipe clean with a soft, dry cloth. Condition every 3–6 months with a quality leather conditioner, and keep it out of prolonged direct sun or water.
Payment
What payment methods do you accept?
We accept major credit and debit cards and other payment methods offered at checkout.
Do you offer discounts?
Sign up at the bottom of any page to get $25 off your first order over $150.
Orders
Do I need an account to order?
No — you can check out as a guest. Creating an account just makes it easier to track future orders.
Still have a question?
Reach us any time through our Contact page.